MirentaMirenta
Every veterinary clinic keeps a recall list — patients overdue for wellness exams, vaccines, dental cleanings — and that list only grows. Practice management software can fire off a reminder text or email, but a reminder isn't a conversation, and pet owners routinely let it go unanswered — clinics typically see 20–40% of overdue patients simply lapse. Mirenta replaces the reminder with a persistent AI agent assigned to every overdue patient. It texts and calls on a personalized cadence, remembers the full conversation across weeks, handles rescheduling, and keeps working the case until the appointment is booked and kept. There's no software to install and no subscription — clinics pay Mirenta a flat fee only when a kept appointment lands on the schedule.
The principles behind every product decision we make
A single automated reminder text isn't follow-up — it's a checkbox. Mirenta assigns every overdue patient its own agent that remembers prior conversations, adapts its tone and timing, and keeps working the relationship over weeks, not one blast and done.
No new dashboard to learn, no staff workflow to change, no integration project. Mirenta plugs into the clinic's existing patient list and runs entirely in the background — the front desk sees booked appointments show up, not more work to do.
No subscription, no per-seat fee, no upfront cost. Mirenta only gets paid when an overdue patient shows up for a kept appointment — so our incentives are the clinic's incentives, always.
Mirenta's agents run on an event-driven architecture that only spins up compute when a conversation actually needs a response, so monitoring thousands of dormant patients costs next to nothing — and that's what makes a flat per-appointment fee possible instead of a subscription.
Every message an agent sends respects the pet owner and the clinic: no medical details disclosed over text, a clear and instant opt-out on every message, and full TCPA-compliant consent handling. Trust is the product, not an afterthought.
Veterinary recall isn't bound by HIPAA the way human healthcare is, which makes it the fastest place to prove the model. The same reactivation-agent architecture extends naturally to dental and medical practices next.